I was unable to get my tub overflow drain cover to seal until I installed your product. Your ordering process is straightforward and delivery timely.
Installation was easy and stopped the leak.
Received a invoice from UPS for shipping even though I paid extra to have it shipped already.
Hi Keith--
I see that you're located in Canada. Unfortunately, we do not have control over any additional shipping charges, as these fees are determined by the Canadian government. We sincerely apologize for any inconvenience this may have caused, but your one star review doesn't reflect the quality of our product or shipping speed--but rather something entirely out of our control.
Please reach out to customerservice@bluevueinc.com if we can help with any other matters related to this order. Thank you!
Great experience. Package arrived quickly. Had to return due to us changing hardware color, great and quick customer service
I cried of joy installing this part. It's saving me thousands upon thousands in plumbing work. Thank you to those who invented this part! I'd buy you a drink if I could.
My experience with BlueVue has been very good, from the easy to navigate website to order and delivery. The part I received was of high quality. I will consider BlueVue for future purchases.
I am very disappointed to learn about the $40 import fee after receiving the package that I had already paid the US exchange and shipping. There should be some disclaimer letting customers know.
Hi Trent--
Unfortunately, we do not have control over any additional shipping charges, as these fees are determined by the Canadian government. We sincerely apologize for any inconvenience this may have caused, but your one star review doesn't reflect the quality of our product or shipping speed--but rather something entirely out of our control.
Please reach out to customerservice@bluevueinc.com if we can help with any other matters related to this order. Thank you!
This product fixed a problem of a leaking upstairs bath tub. I tried replacing the overflow gasket with a brand new one and the tub still leaked. I installed this innovative product and tested the overflow every way possible. I used a large cup to surround the overflow and have the tub water go directly into the overflow. This product is great!
We were very pleased with the walk through tub kit. It arrived quickly, faster than anywhere else. The price was also the best I found. Would definitely order again when I need something special.
Super easy to install. Foolproof solution to a very destructive problem. I had 2 new tubs installed and evidently the overflow seal wasn’t good and it leaked badly and this fixed it. I got a 2nd one and installed as a preventative measure.
Good product but not described right. I have a 1 3/8" drain with 14 threads per inch. the description was for a 1 5/8" with 14 TPI. I caught the fact that the description was measuring the outside diameter of the threads instead of the inside diameter of the pipe.
I received my product on time and was exactly what I needed. Great customer service.